Primrose Bows Pack

You have the right to return your order or part of it within 14 days of receipt without any justification. The withdrawal period will expire 14 calendar days from the day on which the order is received by you or a third party indicated by you, other than the carrier.

The following products cannot be exchanged or returned:

• Tailor-made, personalized or custom-made article (choice of name or any item expressly ordered to your liking), once manufactured and even if it has not been delivered, you cannot cancel the order or request a refund, except in those cases where there is a manufacturing or typographical defect attributable to La Petite Blossom or his collaborators. This is governed by Spanish Law 3/2014 of 27 March (Article 103) amending the LOCM Art 45, which clarifies that the consumer's right of withdrawal and return cannot be applied.
• Masks

To make the CHANGE of one or more products you must:

1. Send an email to: hello@lapetiteblossom.es indicating your order number and the product you wish to change.
2. Fill out our withdrawal form that you can find inside your order or here: WITHDRAWAL FORM.
3. Place a new order with the item you want.
4. Send us the article you wish to change together with the withdrawal form.

To RETURN one or more products you must:

1. Send an email to: hello@lapetiteblossom.es indicating your order number and the product you wish to return.
2. Fill out our withdrawal form that you can find inside your order or here: WITHDRAWAL FORM.
3. Send us the item you wish to return together with the withdrawal form.

FOR EXCHANGES IN OUTLET OR SALE PRODUCTS: We will not refund the amount of the products, we will issue a voucher for the value of the products.

Consequences of withdrawal:

• We will refund all payments received from you, including shipping costs, no later than 14 days from the date on which you inform us of your decision to withdraw from this contract.
• We will make such refund using the same payment method you used for the initial transaction, unless you have expressly provided otherwise; in any event, you will not incur any expense as a result of the refund.
• We may withhold the refund until we have received the goods and checked that they are in perfect condition.
• You must assume the direct cost of returning the goods.
• You must return the goods by Certified Mail Package or through a freight forwarder of your choice to:

La Petite Blossom

C/ Majadal 27B, 06800 Mérida (Badajoz) (Spain)

* La Petite Blossomreserves the right to refuse returns that have been communicated or sent after the deadline or garments that are not in the same conditions in which they were received.